Skip to main content

In an emergency, call 999.

07596 510845
Dayspring Centre

Your privacy

Privacy Policy

How we collect, use and protect your personal information — built on data protection by design and by default.

Template for review. This policy is launch-ready and aligned to the ICO’s guidance, but should be reviewed and approved by your Data Protection Lead — with specific processors, retention periods and a Data Protection Officer contact confirmed — before public launch.

Who we are

Dayspring Centre Limited (Company No. 11290144), of 2 Athena Apartment, Jubilee Way, Sidcup, DA14 4BL, is the data controller for personal information provided through this website. Contact us at 07596 510845.

We are registered with the Information Commissioner’s Office (ICO) as a data controller under the Data Protection Act 2018. ICO Data Protection Registration No. 00014845068.

What we collect

We collect only the information needed to respond to your enquiry or referral and to provide our services — for example your name, contact details, the nature of your enquiry, and (for referrals) information about the person being referred. We ask you not to share detailed medical or sensitive information at first contact.

Our lawful bases

Depending on the situation, we rely on your consent, the performance of a contract, our legitimate interests in responding to enquiries and referrals, compliance with legal obligations, and — where safeguarding requires — the protection of vital interests. Marketing communications, if any, are sent only with your separate, specific consent.

How we protect your information

Information is transmitted over an encrypted (HTTPS) connection and access is restricted on a need-to-know basis. We do not share your information with advertising networks, and we do not use your information for automated decision-making or profiling.

Sharing your information

We share information only where necessary — for example with statutory agencies where safeguarding requires it, with commissioning authorities in connection with a referral, or with trusted processors who help us deliver our services under appropriate contractual safeguards.

How long we keep it

We keep personal information only as long as necessary for the purpose it was collected, in line with a documented retention schedule and our legal obligations.

Your rights

You have the right to access, correct, delete or restrict the use of your personal information, to object to certain processing, and to data portability. To exercise any right, contact us using the details above. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Children’s privacy

We take particular care with information relating to children. Children-directed pages are kept free of unnecessary tracking, and we apply age-appropriate safeguards to any information collected.

Changes

We review this policy regularly and will publish the date of the latest approved version here.